Personal
$0/mo- Monitor allowance
- 3 active monitors
- Check schedule
- Every 5 minutes
- Alerts
- History
- 7 days
System workspace
Operate every customer workspace with confidence.
See the signals that matter when customers need help: endpoint health, alert delivery, account access, plan entitlements, and subscription coverage.
Live operational data
Live overview
What needs attention
Live workload, active incidents, alert reliability, recurring revenue, and verified customer access.
Metrics update from the monitoring and billing records. Use the sections below to investigate the signal behind any number.
Service health
Check engine
Review the monitoring loop behind the uptime and latency data customers see in their workspace reports.
Support workflow
Resolve customer questions faster
Start with the customer record, then move to the product surface that explains the reported problem.
01
Account access
Confirm email verification, plan status, monitor count, and recent alert attempts from the customer record.
Open customer workspace 02 Coverage and incidentsSearch a target by name or URL, filter to failing monitors, and compare its latest check with the owning account.
Inspect monitor coverage 03 Entitlements and billingReview plan distribution, subscription churn, and the feature limits that shape each customer workspace.
Review subscriptionsAccounts
Customer workspace
Inspect verification, subscription state, monitor usage, alert history, and plan access. Use plan changes only when support has confirmed the intended entitlement.
Coverage
Monitor inspector
Find affected targets quickly, identify the owning customer, and check whether the latest polling result explains an incident report.
Customer entitlements
Feature access by plan
Use this reference when answering upgrade questions, validating expected behavior, or applying a support plan adjustment.
Starter
$4/mo- Monitor allowance
- 10 active monitors
- Check schedule
- Every 2 minutes
- Alerts
- History
- 14 days
Pro
$12/mo- Monitor allowance
- 30 active monitors
- Check schedule
- Every 60 seconds
- Checks and alerts
- HTTP(S), ICMP, email, webhook, Discord
- History
- 30 days
Growth
$29/mo- Monitor allowance
- 75 active monitors
- Check schedule
- Every 30 seconds
- Collaboration
- 3 team seats
- Reporting
- 90-day history and reports
Business
$59/mo- Monitor allowance
- 200 active monitors
- Check schedule
- Every 15 seconds
- Operations
- 10 seats and local agents
- Service level
- 1-year history and priority support
Personal and Starter include HTTP(S) checks. Pro, Growth, and Business add ICMP checks; Growth and Business also add Slack alerts alongside email, webhook, and Discord delivery.
Subscriptions
Revenue pulse
Paid coverage, plan mix, and recent account changes. This view is a revenue pulse, not a substitute for Stripe reconciliation.